Rapid Learning Deployment
The eLearning evolution (e2)
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October 2002  

in this issue

A Note from the CEO

The True Business ROI of Training

What is the Value of Strategy?

Let's Get Personal

What's COOL...What's HOT...

rapidLD eLearning evolution (e2) Overview



A Note from the CEO

"I want to thank you for being part of the rapidLD Community! We hope to provide you Value for the Time invested in our newsletter. Each month we will bring you Informed Opinion, Industry Views, Interesting Products, and Consulting Tools. Feel free to write me with recommendations on areas that interest you and that you would like featured in our newsletter!"

rapidLD provides consulting services focused in the learning industry. Our consulting offerings evolve around four Customer questions:

1) Where do I start? (Strategy and Business Plan Development),

2) Who do I partner with? (Vendor Analysis and Selection),

3) How do I maximize my investment? (Deployment) and

4) Am I getting the most out of my current tools? (Optimization).

If you think that we might collaborate on one of these topics and want more information, edit your Interests (at the bottom of the page) and we will send you more information.

We have seen many customers realize fabulous benefits from learning technologies. We hope that you have that same success!

Visit our Home on the Web!

   Dear Friend of rapidLD,

Welcome to rapidLD's October issue of The eLearning evolution (e2). This issue focuses on two important topics: ROI and eLearning Strategy. We hope you enjoy reading this issue and we hope you refer a friend!

  • The True Business ROI of Training
  •    Jonathan Estes
    Guest Columnist

    In the training world, assessment has long been a required element of any successful program. A robust industry has grown from the theoretical and practical approaches to evaluation, providing reaction surveys, test-making and grading services, and skills assessment through both consultant services and software tools.

    However, an essential level of training evaluation has been missing from the market: measuring the true ROI of a company's training investment. Training analytics provides a company with quantitative data indicating where to deploy training to gain maximum effect as well as actual ROI. Training analytics statistically isolates which part of total change in business behavior is related to training. With a financial value placed on that business behavior, the actual ROI is calculated using a standard investment algorithm: (Benefit - Cost) / Cost.

    The current market climate stresses the need for companies to financially link hard-to-measure human performance improvement interventions, especially training, to bottom line business results.

    "While many consulting and training providers offer these services on a manual basis, we are not aware of any other company that provides a similarly advanced computer-based tool." WR Hambrecht & Co., June 20, 2001

    "Now that we have set this standard, it has become an expectation in our organization. We now consider it to be equivalent to business malpractice not to know the ROI of our initiatives." Jeff Johnson, Pioneer Hi-Bred International, a DuPont Company.

    ProCourse has deployed successfully to Fortune 100 companies, which desire to keep their ROI reports anonymous.

    Johnathan Estes is CEO of New Course Analytics. For more information visit www.procourse.com.

    Try ProCourse with Your Sample Data>>

  • What is the Value of Strategy?
  •    If you don't know where you are going, you will wind up someplace else.
    - Yogi Berra





    Roget's thesaurus defines strategy as "A method for making, doing, or accomplishing something; a blueprint, design, or game plan" For organizations, the eLearning Strategy is the roadmap that defines the basis for measuring success. It provides each person in the organization a clear picture of how his or her involvement in an eLearning project impacts the overall objectives of the company.

    Would you build a house without a blueprint? Certainly not. Nor would you undertake the implementation of any enterprise-wide system without knowing the impact to the organization - or so you would hope. One can only look to the past silo approaches to implementations of CRM, eProcurement, and ERP applications that failed to look at the larger picture and thus produced limited benefits. Does eLearning belong in that mix?

    The breadth of eLearning today is truly an "enterprise- wide" environment. In one way or another it touches everyone in the organization - CEO, employee, customer, supplier and even shareholder. Yet, many businesses evaluating eLearning technologies today overlook the importance of taking the very first step - eLearning Strategy creation.

    Chet Zoltak, CLO of Towers Perrin notes, "It's not about e-learning first; it's about learning strategy first." Deb Capolarello, CLO of MetLife emphasizes that CLOs must "make sure they tie their learning strategies to their business strategy. Otherwise, they'll only be the academics and the executives will tell them that they don't need that kind of help."

    The strategy incorporates people, process, technology, and leverages existing assets. It touches all facets of the organization, creates a strong business case that financially justifies the investment, and bridges the gap between technology and business participants, project sponsors and executive management. A learning strategy clarifies and prioritizes the tasks at hand:

    * What's possible? Identify potential initiatives for the organization. Very often the biggest payback is not the most likely candidate.

    * How does this relate to my business? Determine the importance of achieving agreed upon business objectives. Look at competitive and similar businesses.

    * Where's the payback? Evaluate options in conjunction with benefits and costs. Both hard dollar and soft dollar savings. Short and long-term.

    * When is this most appropriate? Determine optimal timing. A phased implementation showing measurable payback will support future initiatives.

    With an eLearning Roadmap - you'll know where you're going - and get there.

  • Let's Get Personal
  •    Did you know you can receive personalized supplements to the eLearning evolution?

    Click on edit your interests at the bottom of this email and select Consulting Tools within your 'Areas of Interest'. Each month you'll automatically receive a link to a consulting tool that can add value to your training projects. Included are directions on how to use the tool in your business.

    But Note - you only get the link if you select 'Consulting Tools' when you 'edit your interests'. So click on edit your interests now to 'get Personal' with rapidLD!

  • What's COOL...What's HOT...
  •    Impatica for PowerPoint
    A Powerful Tool for Delivering Media-Rich PowerPoint Presentations via the Internet

    rapidLD works with many clients that rely on PowerPoint presentations as the default method for creating and distributing visual, online communications to support training and education efforts. This method of distribution can be cumbersome when large archives of presentations are stored locally and out of reach. Converting these presentations to HTML for Web-based delivery for either synchronous or post-event retrieval is not practical. The converted files are even bigger, which limits hosting and delivery options because of bandwidth limitations. Adding audio and video to the presentation significantly increases the size of the presentation and calls for players and plug-ins on both the server and client side.

    Impatica has created a desktop tool, Impatica for PowerPoint that dramatically compresses PowerPoint presentations for efficient Internet or e-mail delivery at low bandwidth. Audio, video, animations, transitions and hyperlinks are preserved. Viewers do not require PowerPoint, the ppt viewer, or any plug-in to see and hear the presentations.

    Here's a summary of what makes Impatica for PowerPoint software unique:

    * Delivers to Java enabled devices and computers across major operating platforms - i.e. Windows, Mac, Unix, Linux, OS/2 and Sun Solaris

    * Built-in FTP capability to upload content

    * Can be hosted on any Web or Intranet server (http or https)

    * Java offers secure, virus-free transmission that is firewall-friendly

    * Applicable to almost any Web based communication: e-learning, online demos, tutorials and presentations, e-mail and Web marketing, e-commerce and corporate communications

    For production and delivery of synchronized video and PowerPoint presentations combined with searchable text, indexed table of contents, user navigation, VCR- like controls, and viewer selectable bandwidth, Impatica has created Impatica OnCue.

    Both products depend on your experience with creating PowerPoint presentations and creating and editing sound and video files with your preferred sound and video editing tools (like SoundForge). But the included user manuals are user-friendly, filled with screen-shots, and describe, step-by-step, how to create and publish your presentations.

    Visit the Impatica Website>>

  • rapidLD eLearning evolution (e2) Overview
  •    If you haven't been to our web site recently, check out the latest updates, including the new eLearning evolution (e2) overview.

    More info>>


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