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SERVICES

"It's not about e-learning first; it's about learning strategy first."

Chet Zoltak
CLO of Towers Perrin

Learning Management Systems

rapidLD’s business and technical consultants follow a method that over a period of ten years has proven successful for deploying Learning Management Systems (LMS). The deployment framework that consists of:
rapid Analyze - maps the business and its requirements against the functionality of the LMS. Our expertise in this process ensures the development of a detailed project plan and a project summary of required resources, costs, and major milestones. This process assists the customer in developing a business case to aid in the purchase decision of software and services, and for building internal support for the aforementioned purchase.

rapid Manage - utilizes a structured framework to manage the entire deployment of the LMS. This proven framework ensures the achievement of project goals while managing resources, communications, project risks, and business objectives.

rapid Install - deploys appropriate technologies to support learning environments including web, middleware, database, and content servers. By combining technical expertise with knowledge of numerous learning technology applications, this offering ensures a smooth integration experience through diligent investigation of required hardware and software technologies. Finally, this offering validates usability and connectivity among components to ensure successful installation.

rapid Migrate - imports or interfaces to existing corporate data resources including HR systems such as PeopleSoft and SAP, network systems, courseware databases and legacy LMS systems. This is an automated process for updating and accessing data into a centralized database. This maintains data integrity and eliminates re-work for the client.

rapid Report - develops a model for extracting data from an implemented LMS. Our consultants use their expertise to help the client select a reporting tool that provides valuable data, impressive reporting styles and distribution methods, and a high Return on Investment through creative managerial reports.

rapid Train - transfers knowledge of LMS to all levels of users appropriate to their role in the organization. Training maintains a business process focus rather than a product focus ensuring customer-driven training solutions specific to the end-user. Delivery format including on-site and on-line training is provided to clients.

rapid Change - prepares the enterprise for new systems through effective marketing and change management communications. Our expertise provides the means of recognizing, guiding, and managing these human emotions and reactions in a way that minimizes the inevitable drop in productivity that accompanies change.

rapid Feedback - monitors customer and project team input for all service offerings. The purpose of gathering this valuable feedback is to monitor satisfaction ratings, quality standards, and return on investment in order to insure a successful project, and create long-term customer and partner relationships.


Transition Planning

Strategic Positioning of Learning Technology
One of the core benefits of learning technologies (most often starting with an LMS) is the ability to unify different learning management processes under one application. However, moving from one operational environment to another is always fraught with difficulty. rapidLD is expert at understanding how to integrate learning technologies into your existing work processes effectively.

One of the greatest challenges that face organizations in the process of adopting new technology is how to move from the ‘old way of doing business’ to a new set of processes and procedures. Not only is understanding how to use the new tools in the context of the existing workflow difficult, but being prepared to quickly cut over to the new processes and procedures in the midst of everyday business is critical to avoid interrupting the business.

Your best defense against the potential disruptions, costs, and risks that follow learning technology deployment is the development of a Learning Technology Transition Plan. The optimal Transition Plan will address:

  • Intended use of the technology
  • Operational capability
  • Key stakeholder involvement
  • Existing and Planned detailed work processes
  • Options for additional uses of the technology
  • Communication plan for deployment of the technology

Analyzing the Opportunities
The first step in finding the best opportunities to use learning technologies is to map business processes around learning. This takes an experienced and critical eye that can decipher the difference between Best Practices and individual preference. rapidLD can help organizations come to a common ground and agreement on these work processes so that there is a baseline to work with. Once the baseline workflow is identified, rapidLD can help take the learning technology and identify the areas where the technology can be leveraged.

Developing The Transition Plan
Learning technologies provide a number of ways to accomplish the presentation, management, and reporting of employee (or supply chain) development. Even within the context of accepted workflows, there will be options to evaluate. rapidLD can help you understand the decision points where there are options. Consolidating the baseline workflows, the new work processes, and decision points results in the Learning Technology Transition Plan. This Transition Plan can be the foundation for planning, training, and decision-making around your acquisition of learning technology.

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